Privacy Policy

We collect personal information that is reasonably necessary to provide wealth management and related services. This may include:

• Your name, date of birth, contact details, nationality, and identification documents;
• Financial information such as income, assets, liabilities, and investment objectives;
• Information provided in applications, onboarding forms, or written correspondence;
• Communications with authorised advisers, accountants, or legal representatives;
• Details of your investment activity and transactional history;
• Information required to meet regulatory, anti-money laundering, and counter-terrorism financing obligations;
• Information relating to individuals associated with your account (such as beneficial owners, trustees, or authorised signatories).

We may collect personal information:

• Directly from you via application forms, meetings, telephone conversations, email, or online portals;
• From authorised representatives acting on your behalf;
• Through third-party identity verification or screening providers;
• From service providers, professional advisers, or counterparties;
• From public or regulatory sources where required for compliance purposes.

If you do not provide requested information, we may be unable to:

• Establish or maintain your account;
• Provide certain services or investment opportunities;
• Verify your identity or comply with legal obligations;
• Process transactions or instructions.

Your personal information may be used for:

• Providing and administering wealth management and advisory services;
• Verifying identity and conducting regulatory screening;
• Communicating with you and your authorised representatives;
• Managing risk, compliance, and internal governance obligations;
• Improving our services, systems, and client experience;
• Providing updates, information, or opportunities where permitted by law.

We may disclose your information to:

• Your appointed advisers or professional representatives;
• IT providers, custodians, auditors, legal advisers, and data storage providers;
• Regulatory or governmental authorities where legally required;
• Analytics and digital platforms for operational or marketing analysis (using encrypted or aggregated data).

Your personal information may be processed or stored in jurisdictions outside your country of residence, including by trusted service providers in the United Kingdom, European Union, United States, or other regions.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, including contractual protections and data security controls.

We engage third parties to assist with services such as:

• Identity verification and compliance screening;
• Technology infrastructure and data hosting;
• Document management and analytics.

All service providers are required to maintain confidentiality and data protection standards consistent with this policy.

Please inform us promptly if your personal details change. Accurate records are essential to ensure we can continue to provide services efficiently and securely.

Certain changes may require supporting documentation for verification purposes.

We store personal information securely using a combination of technical, administrative, and organisational safeguards designed to protect against unauthorised access, misuse, or loss.

When personal information is no longer required, it is securely deleted or anonymised in accordance with applicable laws.

You may request access to, or correction of, personal information we hold about you, subject to applicable legal limitations.

If you believe information is inaccurate or incomplete, you may ask us to correct it.

Where lawful and practicable, you may interact with us anonymously or using a pseudonym. However, identity verification is required before we can provide financial or investment services.

We may send you information about our services where you would reasonably expect us to do so or where you have consented.

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

We may collect anonymous usage data through cookies and similar technologies to improve website performance and user experience.

Analytics services may collect technical metadata such as device type, browser information, and page interactions. This data does not personally identify you.

To meet legal and regulatory obligations, we may verify your identity using electronic databases or trusted verification providers. If you choose not to proceed, this may limit your ability to access certain services.

If you apply for a role with Lismor Capital, we may collect personal information to assess your suitability. Information is handled confidentially and retained only as necessary.

If you wish to:

• Access or correct your personal information;
• Withdraw consent or opt out of communications; or
• Ask a question about this Privacy Policy;

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.